CUSTOMER SUPPORT
Contact Center Support
Redsys’ Contact Center awarded with prestigious prizes for its QUALITY, offers merchants, cardholders and member institutions, a 24 hours a day integrated support service.
Back Office Management
With Redsys, financial institutions can forget about the heavy and complicated back office management administration tasks. We provide solutions for our financial institutions and their clients, undertaking all the burden of cardholder and merchant claims.
INFORMATION SERVICES
Redsys offers its clients a full set of powerful information tools. These allow to consult and to manage via the Internet, different types of information related to card services, operations, fraud, ATMs and terminals.
In addition to specific tools, our clients can request ad-hoc reports with particular requirements of what is needed.