Cookie Policy

• Definition and generic function of cookies

  This website uses cookies and/or similar technologies that function as a file that is downloaded to the user's computer and which allows the user's browsing activity to be recorded, storing and retrieving information about their browsing habits on their computer.

  In general, these technologies, depending on the information they contain and the way in which the equipment is used, can serve quite different purposes, such as, for example, to recognise the user, obtain information about their browsing habits or personalise the way in which content is displayed to the user.

• Types and purpose of the cookies used

  The types of cookies and/or similar technologies we use on the Redsys website and the specific uses we make of them are described below.

  • According to the entity that manages them

    Own cookies: these are sent to the user's terminal from a computer or domain managed by the Redsys processor, which in turn manages the information obtained through these cookies in order to provide the service requested by the user.

    Third-party cookies: these are cookies that are sent to the user's terminal from a computer or domain that is not managed by Redsys, but by another entity that processes the data obtained through the cookies.

    Specifically, the Redsys website uses cookies from the following third parties: Google Analytics and YouTube.

  • According to the purpose for which they are used

    Technical cookies: These are cookies that allow the user to browse the website and use the different options or services offered. Among others, they allow, for example, to enable the functions and services of the Redsys website, identify the session, control traffic and data communication, access restricted access areas, use security elements during browsing, store content for broadcasting videos or sound, enable dynamic content in videos or text, or share content through social networks.

    Preference or personalisation cookies: These are cookies that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service, etc.

    Analysis or measurement cookies: These are cookies that make it possible to analyse and monitor the behaviour of the users of the website in order to introduce improvements in the offer of products or services based on the analysis of the data on the use made by users of the service.

  • According to the time frame they remain activated

    Session cookies: These are cookies that collect and store data while the user accesses the website. They are used to store information that is only of interest for the provision of a specific service requested by the user in a session and disappear at the end of the session.

    Persistent cookies: These are cookies in which the data is still stored in the terminal and can be accessed and processed for a certain period of time.

• How to accept, refuse, revoke consent or delete cookies

  When the user accesses this website for the first time, he/she is offered the possibility of granting or refusing consent to the use of cookies through the information message that appears on his/her screen. The information message will remain until he/she gives consent, refuses consent, or configures cookies according to his/her personal preferences.

  The user may withdraw the consent previously granted or configure the cookies at any time, whenever they wish, from the following CONFIGURATION PANEL.

  • Necessary Cookies

    Technical cookies

    Name	Purpose	Supplier	Expiry
    COOKIE_SUPPORT	Allows for automatic login after first login	Liferay	1 year
    ID	Encrypted user ID	Liferay	1 year

    Preference cookies

    Name	Purpose	Supplier	Expiry
    GUEST_LANGUAGE_ID	Identifies the user's preferred language	Liferay	1 year
    rxVisitor	Visitor ID used to correlate sessions	Liferay	Permanent

  • Cookies for analysis or measurement

    They are used in the section of the website called "Device usage guides" with the aim of knowing the patterns and modes of use of the same, thus being able to improve the experience in the use of this section, providing a better service for resolving incidents and information on POS.

    Name	Purpose	Supplier	Expiry
    _gid,	Helps provide information on the number of visitors, bounce rate and traffic source.	Google Analytics	Session
    _ga,	Stores anonymous information and randomly assigns a unique identity number to the visitor. They are used to understand how users interact on the web.	Google Analytics	2 years
    _gat	Allows you to limit the percentage of requests.	Google Analytics	Session

  • Browser-supplied cookies

    With regard to cookies provided by the browser you are using, please note that you can allow or block cookies, as well as delete your browsing data (including cookies) from the browser you are using.

    These settings are usually found in the "options" or "preferences" of your browser. We provide guidance below on how to access the cookie settings menu in the following major browsers:

    Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft support or the browser's Help. Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or the browser's Help. Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can consult Google support or the browser's Help. Safari: Preferences -> Security. For more information, you can consult Apple support or the browser's Help.

• Information on data transfers to third countries

  Where appropriate, transfers of personal data by Redsys to a third country or international organisation and, in the case of the transfers referred to in the second paragraph of Article 49(1) of the GDPR, must be carried out with appropriate safeguards.

  With regard to the transfers made by third parties identified in this cookies policy, you can find out about their corresponding policies in the links provided in the configuration panel.

• Changes in the Cookies Policy

  Redsys may introduce modifications to the Cookies Policy as a result of changes in the purposes of use of the cookies or in the third parties that make use of them, to which end the user will be asked to renew their consent and make a new decision on the cookies.

  For this purpose, Redsys will inform users and request a new consent when the user visits the website for the first time, after the cookie policy has been modified.

  Without prejudice to the foregoing, Redsys informs you that it will periodically request consent again after 24 months have elapsed since the user's consent was obtained.

• Other information of art. 13 of the GDPR

  The information required by Article 13 of the GDPR that does not specifically refer to cookies is available to the user in the website's privacy policy.

  If you have any doubts about this cookies policy, you can contact Sociedad de Procedimientos de Pago, S.L. at Calle de Francisco Sancha 12, 28034, Madrid, owner of the portal accessible at the URL address (http://www.Redsys.es). http://www.Redsys.es.